EROES DATASCAPE WPP SCHEDULE TIMECARDS PHONEPRC VZW.COM COVERAGE WW.BIZ WILSON ANT PHONESCP B. BUCKS
Mar VZ
Access
VZ
Email
DAPC
NEW
DAPC
EXISTING
DAPC
TOTAL
VIR 1* 3* $28.33 $7.89 $16.07
HIB 0 1 $15.00 $20.00 $17.50
GOAL 20* 20* $15.00 $12.00 $13.50
Numbers as of: Mar. 7, 10
NEW REBATES START TUESDAY 2/16:
Check below and print the correct rebate.
POSTPAY PHONES FOR PREPAY:
Simple Feature phones can be used for prepay.
3G Multimedia phones not req. data plan can be used.
3G Smartphones cannot be used.
MOTOROLA DROID UPDATE RELEASED:
Verizon Release an Enhancement to improve the Droid's Stability, Battery, Camera, Audio, Speakerphone, GPS, SMS and MMS, and more.
BLACKBERRY SOFTWARE UPDATES:
a new Blackberry Storm software update is available at verizonwireless.com/storm
See Verizon Resources below for the link.
DRIODS NOT YET MBB COMPATIBLE:
The Droids are not yet Mobile Broadband Compatible
Recommend other MBB options for these customers.
February Bonus Bucks Promo
There is NO Bonus Buck promos for the month of February

MY MEDIA RETRIEVAL INFO:
Customers can get back their ringtones, games, and other apps. Warr. Replcmt - 1 time free dwnld of apps/rgtns. Upgrades must repurchase.
NEW PREPAID EXPIRATION TIERS:
The Prepaid Lengths have now changed
$30-$74.99 Was: 60 days Now: 90 days
$75-$99.99 Was: 90 days Now: 180 days
All other plans remain the same.
Friends and Family Referral Rewards
A referral program has been revamped to reward both the referring person and the new customers through
My Verizon.


 

Agent Hotline (Activations)
(888) 866-6924

Fast Options: Press 3, Then 1.
Virginia: 6347501
Hibbing: 6471901
Press 1 : Prepaid Activations
Press 2 : Manual Review for Upgrade App or Credit Check
Press 3: Activations, Run Credit Check, or ErOES Issues
Press 4 : Technical Support
>> 1 - Voice Troubleshooting
>> 2 - TXT, PIX, FLIX, GET IT NOW, PTT, Mobile Web
>> 3 - Blackberry, PDA, Email, WRLS Sync.
>> 4 - VCAST, VZNAVIGATOR
>> 5 - MAC SUPPORT VZACCESS
>> 6 - DATA CARDS, VZ ACCESS Support
>> 7 - Field Force Manager, Chaperone
>> 8 - VZ Hosted EMAIL
>> 9 - Good Mobile Messaging
Press 5 : Other Account Maintenance

------------------------------------------
Customer Service Prompt Overview:

800-922-0204
1. Changes to account or equipment
2. Bal. Min. Data. Pmt
3. Technical Support
4. Suspend phone, find store, Other Options
>>1. Temp. suspend lost/stolen phone
>>2. Activate new phone or reconnect lost stolen phone
>>3. Int'l Services
>>4. Locate a Store
>>5. Other Questions
>>0. Speak to Customer Service Rep.

------------------------------------------

WPP Claims Center: (888)980-8894
TrackAClaim.com

Coverage up to $1000.00:

Agent Login: GMN1654
GWG Program Questions Contact:
ALLEN: (631)686-1432

Virginia Store (AID:82403 : OUT:M3475)
1454 S 12th Ave
Virginia, MN 55792
(218) 741-1100 (DMO:290-7350)

Hibbing Store (AID:85872 : OUT:M4719)
990 W 41st St STE#108
Hibbing, MN 55746
(218) 262-6650 (DMO:290-3037)

Verizon Is Pushing Out the Motorola Droid Update>
verizonwireless.com/droidsupport


PERSONAL/TRAINING LINKS:

ESPN Fantasy Football
Mobile: espn.mobi
(sign into ffb upper right on espn.com)

THINK LG

Current Weather Radar:


PORTING
| VZAM.NET

Customer Service:
(800) 922-0204 (see Prompt Overview>>)
FINANCIAL SERVICES(Past Due Accts.):
(866) 266-1445
LIFELINE CUSTOMER SERVICE
(800) 924-0585

**ONLINE VERIZON BILLPAY**
AUTOPAY IVR: (866) 868-3882

PREPAID CUSTOMER SERVICE
(888) 294-6804

(888) 881-2622
PHONE CLAIM.COM

Field Replacement Unit (Warranty./Tech Support)
(866) 406-5154

Field Replacement Unit/Warranty ACTIVATION
(877) 807-4646

ASSUMPTION OF LIABILITY
(888) 832-4540

QWEST BILLING COMBINING

BUSINESS EMPLOYEE DISCOUNTS





NEW!! VERIZON REBATE FORMS**
(2-16to3-31-10)

VERIZON REBATE FORMS**
(1-18to2-15-10)

VERIZON REBATE FORMS**
(12-4to1-17-09)

VERIZON-CASIO ROCK REBATE FORMS**
(12-4to1-17-09)

VERIZON-BB CURVE2 REBATE FORMS**
(11-20to1-17-09)

VERIZON-SAM OMNIA2 REBATE FORMS**
(12-2to1-17-09)

 

BLACKBERRY SOFTWARE UPDATE

VZW INTERACTIVE DISPLAY WEBSITE

VZW CONTRACT CHANGE FAX #
412-266-3675

- ONSTAR.COM
(888) 466-7827

 

 

Cage Count Phone Inventory Sheet

New Employment Applications (Job Forms)

TOPAZ Signature Pad Support:
Computime North America Computime, Inc.

(800) 423 8826
computimeonline.com

WW Return Forms

PHONE ACCESSERIES:
OFFWIRE ACCESSORIES ETERNITY WRLS
Wireless Xcesseries GRP


 

 

 

 

   
John Kinnunen
H - (218) 984-3655
C - (218) 290-1234
Walt Koski
H - (218) 741-3443
C - (218) 750-9567
Rose Brandt
C - (218) 929-4024
John Johnson
johnj@verizonwireless.com
C - (612) 390-7165
F - (847) 619-8264
Chuck Kinnunen
H - (218) 984-2672
C - (218) 290-6768
Matt Bird
H - (218) 741-4954
C - (218) 780-3925
Cassie Soderbeck
C - (218) 750-3495
James Malmborg
C - (218) 290-5924
Daryn Luukonen
H - (218) 741-3034
C - (218) 290-2496